Privacy Policy

This Privacy Policy explains how EmeraldBrand Academy collects, uses, and protects personal data in accordance with Irish and EU data protection regulations, including the General Data Protection Regulation (GDPR).

Data Controller

EmeraldBrand Academy, 4 Grand Canal Square, Docklands, Dublin 2, D02 X525, Ireland. Contact: [email protected], +353 1 697 4820.

Data We Collect

• Contact details submitted through enquiry forms, such as name, email address, phone number, and message content.
• Technical data including IP address, browser type, device information, and access time, collected for security and analytics.
• Cookie identifiers and preference data where consent has been provided.

How We Use Data

• To respond to enquiries and provide information about courses and services.
• To maintain site security, prevent abuse, and monitor performance.
• To improve user experience through aggregated analytics where consent is given.

Legal Basis

We process personal data based on legitimate interest in communicating with prospective learners, and on consent for analytics cookies. You may withdraw consent at any time.

Data Storage and Retention

Data submitted through forms is stored only as long as necessary to respond to enquiries and comply with record-keeping obligations. Technical logs are retained for security purposes for a limited period.

Cloudflare

We use Cloudflare as a security and performance provider. Cloudflare may process IP addresses and related traffic data to detect malicious activity and accelerate delivery. This processing is subject to Cloudflare’s own privacy and security practices.

Data Sharing

We do not sell or rent personal data. Data may be shared with trusted service providers only when required for technical operation, security, or legal compliance.

International Transfers

If data is processed outside the EEA by trusted providers, appropriate safeguards such as Standard Contractual Clauses are used to protect your information.

Your Rights

• Request access to personal data held about you.
• Request correction or deletion of your data.
• Object to processing or request restriction of use.
• Withdraw consent for analytics at any time.
• Submit a complaint to the Data Protection Commission in Ireland.

Contact

For privacy requests, email [email protected] with a clear description of your request.